Platform capabilities

A complete operations console for modern IT services.

Every tool you need to monitor, automate, secure and bill — unified in one platform built for the realities of US operations.

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app.lmain.info/fleet
LMain fleet map, automation policies, and activity feed interface
Monitoring

Real-time health, from a single lens.

Streaming telemetry for every managed endpoint with historical context built in. Baselines per device group, smart thresholds, and zero-configuration defaults that just work on day one.

  • 1-second granularity for CPU, memory, disk, network, services.
  • Windows, macOS, Linux — plus SNMP for network equipment.
  • Correlation across devices to identify root cause quickly.
  • Retention from 30 days to 3 years based on plan.
Unified monitoring across workstations, servers, mobile and network equipment
Automation

From alert to resolved — hands off.

Reactive workflows, scheduled runbooks and manual operations share one engine. Build with a visual editor or drop in your own PowerShell, Bash or Python.

  • Pre-built templates for patching, disk cleanup, service restart and more.
  • Approval steps where compliance or client policy requires.
  • Versioned, audited, exportable — as code, not as a black box.
Engineer inspecting live automation logs on a dark terminal
Trigger Condition Action
Runbook executed

From alert to resolved — hands off

Reactive workflows, scheduled runbooks and manual operations share one engine.

More capabilities

The essentials, done thoroughly.

Patch management

Windows, macOS, Linux and major third-party apps. Maintenance windows per site, staged rollouts, approval chains and automatic rollback.

Remote access

Unattended and attended sessions, file transfer and a full-featured terminal. Session recording and MFA enforced by default.

Scripting library

Curated, versioned library of common runbooks. Fork them, edit them, keep them yours. Works online, offline, or scheduled.

Smart alerting

Event correlation, noise suppression, on-call schedules and escalation policies — route the signal, kill the churn.

Inventory & assets

Hardware, software and license data, refreshed automatically. Custom fields, warranty tracking and fleet-wide CSV export.

Reports & SLAs

Branded weekly and monthly reports out of the box. Track SLAs per client, per site, per policy — and share on autopilot.

Client pipeline with lead, qualified, proposal and won stages and monthly recurring revenue chart
B2B CRM for IT services

Your pipeline. Your renewals. One workspace.

The first CRM that actually understands how MSPs sell and retain. Track leads, manage contracts, monitor MRR and tie every record to the devices you already manage.

  • Deal pipeline with stage templates built for MSP sales.
  • Contract start/end, renewal reminders, MRR tracking.
  • Contacts and threaded conversations — synced with email.
  • Link each client to their fleet: one screen, full context.
Illuminated data center aisle representing physical and logical security controls
SOC 2 mindset AES-256 SAML / OIDC Audit trail
MFA enforced

Hardened by design. Auditable by default.

Encryption, MFA, RBAC and immutable audit baked into every workflow.

Security & compliance

Hardened by design. Auditable by default.

Your clients ask hard security questions. LMain is built so you can answer them confidently — from encryption to access control to audit.

  • TLS 1.2+ everywhere, AES-256 at rest, HSM-backed key management.
  • MFA, SAML/OIDC SSO, scoped API keys, short-lived session tokens.
  • Granular RBAC down to the action level; operator onboarding in minutes.
  • Immutable audit trail — exportable for client reviews and compliance.
  • Operational practices aligned with SOC 2 and CIS benchmarks.
Integrations

Connects with the tools your team already runs.

No rip-and-replace. Drop LMain alongside what you have today, and extend via REST API or webhooks when you need to.

Active Directory
Microsoft 365
Google Workspace
Okta / Azure AD
ServiceNow
Zendesk
HubSpot
QuickBooks
Xero
Slack
Microsoft Teams
PagerDuty
Splunk
Elastic
Datadog
Webhooks / API
Jira Service Mgmt
ConnectWise Billing
At a glance

What's included by plan.

Capability Starter Growth Scale
Core monitoring & alertsIncludedIncludedIncluded
Remote access & file transferIncludedIncludedIncluded
Scripting & automation engineIncludedIncludedIncluded
Patch managementIncludedIncludedIncluded
B2B CRM & pipelineIncludedIncluded
Multi-tenant brandingIncludedIncluded
SSO (SAML/OIDC) & advanced RBACIncludedIncluded
Custom data residencyIncluded
Dedicated success engineerIncluded
Onboarding & migration supportCommunityGuidedFull-service
Who uses LMain

Tailored to the operating model that fits you.

Managed Service Providers

Multi-client branding, isolated tenancy per customer, MRR tracking, SLA reporting and a help-desk-ready alerting model.

Small & mid-sized IT

Deliver a professional operation with a small team. Executive-ready dashboards, simple policies, no enterprise complexity.

System administrators

Keyboard-first UI, deep scripting, a real terminal and a platform that respects your expertise instead of boxing it in.

Bring every capability together.

See LMain in action on a live walkthrough. Twenty-five minutes is usually enough to know if it fits.